Terms of Service
The terms for buying and using DezerX Spartan: licences, billing, refunds, support and acceptable use.
- Effective date
- 1 June 2026
- Brand
- DezerX
- Product
- DezerX Spartan
- Contact
- support@dezerx.com
Contents16 sections
- 1Software Licence
- 2Products, Plans & Access
- 3Payments, Renewals & Billing
- 4Refund Policy
- 5Chargebacks & Payment Disputes
- 6Acceptable Use & Restrictions
- 7Support, Updates & Third-Party Integrations
- 8Intellectual Property
- 9Anti-Piracy & Security
- 10Data, Privacy & Logs
- 11Warranty Disclaimer
- 12Limitation of Liability
- 13Suspension & Termination
- 14Changes to the Service or Terms
- 15Governing Law & Disputes
- 16Miscellaneous
These Terms of Service (the "Terms") apply to your access to and use of DezerX Spartan, including the software, licence system, updates, documentation, downloads, support, marketplace, and any related services provided under the DezerX brand (collectively, the "Service").
By creating an account, purchasing a licence, downloading, installing, activating, or using the Service, you ("Customer", "you", "your") agree to these Terms. If you do not agree, you must not purchase, install, activate, or use the Service.
DezerX is a trading brand used for the sale and licensing of DezerX Spartan. References to "DezerX", "we", "us", and "our" mean the owner, operator, or authorised representative of the DezerX brand and Service.
1Software Licence
1.1Licence Grant
Subject to payment and compliance with these Terms, DezerX grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use DezerX Spartan for your own internal business or personal use.
1.2No Ownership Transfer
You are buying access to a software licence, not ownership of the Software. All rights not expressly granted remain reserved by DezerX.
1.3Licence Keys
Licence keys, activation tokens, downloads, and account access are personal to the purchasing Customer and may not be shared, resold, leased, published, or transferred without written permission from DezerX.
1.4Activation & Verification
The Software may contact DezerX servers to verify licence validity, prevent abuse, deliver updates, and protect against piracy. Disabling, bypassing, or interfering with licence verification is prohibited.
2Products, Plans & Access
2.1Products
DezerX may sell software licences, subscriptions, modules, add-ons, digital downloads, installation services, support services, and related digital products.
2.2Subscription Plans
Access may be provided under prepaid monthly, quarterly, yearly, lifetime, or custom plans shown at checkout. The exact plan, price, billing cycle, renewal date, and included features are displayed before purchase.
2.3Lifetime Licences
A Lifetime Licence grants access to the purchased product for the commercially supported lifetime of that product. "Lifetime" refers to the lifetime of the product, not the lifetime of the customer or DezerX. If the product is discontinued, replaced, reaches end-of-life, or DezerX permanently ceases offering or supporting the product, the Lifetime Licence will be considered fulfilled. Lifetime Licences include updates released while the product remains actively supported, but do not guarantee support, new product generations, third-party integrations, or online services indefinitely.
DezerX reserves the right to discontinue, replace, merge, rebrand, or retire any product, product line, or service at its sole discretion. Such actions shall not constitute a breach of any Lifetime Licence or entitle the Customer to refunds, credits, or replacement products unless expressly stated by DezerX.
- Monthly
- Billing: Paid monthly in advance
- Access: 1 month
- Quarterly
- Billing: Paid quarterly in advance
- Access: 3 months
- Yearly
- Billing: Paid yearly in advance
- Access: 12 months
- Lifetime
- Billing: One-time payment
- Access: Access for the supported lifetime of the product
| Plan Type | Billing | Access |
|---|---|---|
| Monthly | Paid monthly in advance | 1 month |
| Quarterly | Paid quarterly in advance | 3 months |
| Yearly | Paid yearly in advance | 12 months |
| Lifetime | One-time payment | Access for the supported lifetime of the product |
2.4Feature Changes
DezerX may add, change, remove, rename, or redesign features where reasonably necessary for security, compatibility, abuse prevention, performance, or product improvement.
3Payments, Renewals & Billing
3.1Payment
All fees are due at checkout or on the renewal date shown to you. Prices may be shown in the currency available at checkout and may include or exclude taxes depending on your location and payment provider.
3.2Payment Methods
DezerX may accept payment methods such as Stripe, PayPal, cards, account credits, bank transfer, or other supported gateways. Available methods may change at any time.
3.3Renewals
If your plan is recurring, it may renew automatically unless cancelled before the renewal date. By purchasing a recurring plan, you authorise DezerX or its payment provider to charge your selected payment method for renewal fees.
3.4Failed Payments
If payment fails, DezerX may suspend access, disable licence activation, stop support, or terminate the Service until payment is completed.
3.5Taxes
You are responsible for any applicable taxes, duties, bank fees, currency conversion fees, payment provider fees, or similar charges unless stated otherwise at checkout.
4Refund Policy
4.1Digital Product Notice
DezerX Spartan is a digital software product. Once a licence key, download, activation, source access, installation service, or digital access has been delivered, the product is considered delivered.
4.2All Sales Final
Unless required by applicable law, all purchases are final and non-refundable, including subscriptions, lifetime licences, modules, add-ons, renewals, upgrades, installation services, and account credits.
4.3Refund Exceptions
DezerX may choose to issue a refund at its sole discretion, for example where duplicate payment, accidental double charge, or proven non-delivery occurred. A discretionary refund does not create a right to future refunds.
4.4No Refunds for Misuse
Refunds will not be issued because you changed your mind, failed to read the product description, no longer need the product, lack the required server knowledge, installed it incorrectly, breached these Terms, were suspended, or expected a feature that was not advertised at checkout.
4.5Consumer Rights
Nothing in these Terms removes rights that cannot legally be excluded. If a mandatory law gives you a cancellation or refund right, that law will apply only to the extent required.
5Chargebacks & Payment Disputes
5.1Contact First
If you believe there is a billing issue, unauthorised payment, duplicate charge, non-delivery, or product problem, you must contact DezerX support first and allow us a reasonable opportunity to investigate and resolve the issue.
5.2Improper Disputes
Opening a chargeback, payment reversal, PayPal dispute, card dispute, or similar claim after receiving access to the Service, without first contacting support, may be treated as a material breach of these Terms.
5.3Access Suspension
If a chargeback, payment reversal, or payment dispute is opened, DezerX may immediately suspend or terminate your account, licence keys, downloads, support access, updates, and related services while the dispute is investigated.
5.4Evidence
You agree that DezerX may submit relevant evidence to the payment provider, card network, bank, marketplace, or dispute processor, including account details, checkout records, invoices, IP logs, licence activation logs, download logs, support messages, delivery records, usage records, and acceptance of these Terms.
5.5Recovery of Losses
Where permitted by law, DezerX may recover amounts owed, dispute fees, chargeback fees, collection costs, legal costs, and losses caused by fraudulent or abusive disputes.
5.6Fraudulent Activity
DezerX may report suspected fraud, unauthorised access, piracy, stolen payment methods, or abuse to payment providers, hosting providers, marketplaces, fraud prevention services, or competent authorities.
6Acceptable Use & Restrictions
You must not:
- (a)copy, resell, redistribute, leak, publish, rent, lease, sublicense, or share the Software, licence key, source code, modules, or private downloads.
- (b)reverse-engineer, decompile, disassemble, modify, bypass, patch, null, crack, or tamper with the Software or licence system, except where applicable law expressly allows it.
- (c)remove, hide, or alter copyright notices, branding, licence notices, update checks, telemetry notices, or security features.
- (d)use the Service to create, distribute, or support malware, phishing, credential theft, spam, illegal hosting, piracy, fraud, or abuse.
- (e)share your account, licence key, support access, or customer-only files with unauthorised people.
- (f)attack, overload, scan, exploit, or interfere with DezerX servers, APIs, licence systems, websites, or customers.
- (g)falsely claim affiliation with DezerX or use the DezerX name in a misleading way.
Violation of this section may result in immediate suspension or termination without refund.
7Support, Updates & Third-Party Integrations
7.1Support
Support is provided through the channels, response times, and scope offered by DezerX at the time. Support does not include custom development, server administration, third-party bug fixing, or training unless separately agreed.
7.2Updates
DezerX may provide updates, patches, security fixes, or new versions. Some updates may require active subscription status or a valid licence.
7.3Third-Party Services
DezerX Spartan may integrate with third-party services such as payment gateways, hosting panels, APIs, email providers, Discord, or server management systems. DezerX is not responsible for outages, policy changes, pricing changes, API changes, or failures caused by third-party services.
7.4Customer Environment
You are responsible for maintaining compatible hosting, PHP, database, web server, queue, cron, SSL, file permissions, API credentials, payment gateway settings, and other server requirements.
8Intellectual Property
8.1Ownership
DezerX Spartan, including its code, design, branding, UI, documentation, licence system, modules, logos, text, and related materials, is owned by DezerX or its applicable rights holders and is protected by copyright, trademark, and other intellectual property laws.
8.2Feedback
If you submit ideas, suggestions, bug reports, or feature requests, you grant DezerX a worldwide, royalty-free, perpetual licence to use them without restriction or compensation.
8.3Customer Content
You retain ownership of content, data, logos, text, or configurations you upload to your own installation, subject to any rights needed for DezerX to provide support or troubleshooting when you request it.
9Anti-Piracy & Security
9.1Anti-Piracy Measures
DezerX may use licence checks, domain checks, server checks, telemetry, fingerprints, watermarking, update validation, or other technical measures to detect piracy, abuse, or unauthorised distribution.
9.2Suspicious Activity
DezerX may suspend licences or accounts where suspicious activity is detected, including leaked files, nulled copies, shared licences, payment fraud, or attempts to bypass licence verification.
9.3Enforcement
DezerX may issue takedown notices, contact hosting providers, remove access, refuse support, report abuse, and pursue legal remedies where Software is copied, leaked, cracked, resold, or misused.
10Data, Privacy & Logs
10.1Data Collected
DezerX may collect information needed to provide and protect the Service, including account details, billing records, invoices, licence keys, domain names, IP addresses, server identifiers, activation status, version numbers, error logs, usage records, and support messages.
10.2Purpose
Data may be used for account management, billing, support, licence verification, fraud prevention, dispute evidence, abuse prevention, security, product improvement, and legal compliance.
10.3Retention
DezerX may retain billing, licence, security, and dispute-related records for as long as reasonably needed for business, legal, tax, fraud prevention, and chargeback defence purposes.
10.4Support Access
If you give DezerX access to your installation, server, dashboard, files, database, or credentials for support, you are responsible for ensuring you have permission to share that access and for revoking it when support is complete.
11Warranty Disclaimer
The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, DezerX disclaims all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, compatibility, uptime, security, and error-free operation.
DezerX does not guarantee that the Software will meet every requirement, work with every server environment, remain compatible with every third-party API, or be free from bugs, downtime, vulnerabilities, or interruptions.
12Limitation of Liability
12.1Liability Cap
To the maximum extent permitted by law, DezerX's total liability for any claim relating to the Service will not exceed the amount you paid to DezerX for the affected product or service during the three (3) months before the claim.
12.2Excluded Damages
DezerX will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, business, goodwill, data, customers, uptime, or server access.
12.3Customer Responsibility
You are responsible for backups, security, updates, server hardening, payment gateway setup, legal compliance, tax compliance, customer disputes, and all activity on your own installation.
12.4Non-Excludable Rights
Nothing in these Terms limits liability that cannot legally be limited or excluded.
13Suspension & Termination
13.1Termination by You
You may stop using the Service or cancel renewal according to the cancellation options available in your account, payment provider, or support channel.
13.2Termination by DezerX
DezerX may suspend or terminate your account, licence, access, support, updates, or downloads immediately if you breach these Terms, fail to pay, abuse support, open an improper dispute, commit fraud, leak the Software, or create risk for DezerX or other users.
13.3Effect of Termination
After termination, you must stop using the Software, remove unauthorised copies, stop using licence keys, and delete any customer-only files unless DezerX gives written permission otherwise.
13.4Survival
Sections relating to payments, refunds, chargebacks, restrictions, intellectual property, anti-piracy, data retention, disclaimers, liability, termination, and dispute resolution survive termination.
14Changes to the Service or Terms
14.1Service Changes
DezerX may update, improve, replace, suspend, or discontinue parts of the Service where reasonably necessary.
14.2Term Changes
DezerX may update these Terms by posting a new version on the website, marketplace, customer portal, or within the Software. The updated Terms apply from the effective date shown, unless a longer notice period is required by law.
14.3Continued Use
Continuing to use the Service after updated Terms become effective means you accept the updated Terms.
15Governing Law & Disputes
15.1Good Faith Resolution
Before starting a formal legal claim, both parties agree to first try to resolve the issue by contacting support and providing reasonable details of the dispute.
15.2Governing Law
These Terms are governed by the laws applicable to the operator of the DezerX brand, unless mandatory consumer protection laws require otherwise.
15.3Jurisdiction
Any dispute will be handled by the competent courts applicable to the operator of the DezerX brand, unless mandatory law gives you the right to bring a claim elsewhere.
16Miscellaneous
16.1Entire Agreement
These Terms, together with the checkout page, invoice, product description, privacy policy, and any written agreement between you and DezerX, form the entire agreement for the Service.
16.2Severability
If any part of these Terms is found invalid or unenforceable, the rest remains in effect.
16.3No Waiver
If DezerX does not enforce a term immediately, that does not waive the right to enforce it later.
16.4Assignment
You may not assign or transfer your rights under these Terms without written permission. DezerX may assign its rights to a successor, owner, operator, or related business.
16.5Force Majeure
DezerX is not responsible for delays or failures caused by events outside reasonable control, including hosting outages, internet failures, payment provider issues, cyberattacks, natural disasters, war, legal restrictions, or third-party API failures.
16.6Contact
For billing, support, refund, dispute, or legal questions, contact DezerX at support@dezerx.com.